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Accessibility in the app

The BankID app should be accessible to everyone, including those who need various types of assistive tools to use BankID

We follow the standards but work hard to excel in accessibility. If you have any feedback, we'd love to hear from you as a daily tool user. Send a message to app developer AsgeirAsgeir if you see any opportunities for improvement.

BankID-app with Talkback on Android 12

For those using the BankID app on Android 12 with the Talkback screen reader tool, there may be issues with reading if you have certain apps installed. We are in discussions with the supplier and distributor of the component to resolve this as quickly as possible.

For now, the solution is to turn off other apps that are listed under Accessibility before using the BankID app. On Samsung devices, you can do this by going to:

  • Settings
  • Accessibility
  • Installed apps
  • Turn off apps listed as 'On.'"