Get started using the app
The BankID app is our fastest and most secure method of using BankID and is available for Android and Apple devices.
Before activating the app, remember this
Make sure you have an active BankID with password
If it has been a long time since you last used the code unit, your regular BankID with a password may have expired. You can check this by attempting to log in with the code unit or by contacting your bank. Without an active BankID with a code unit and BankID password, you will not be able to activate the app and may need to order a new BankID certificate from your bank. Please allow some time for delivery, as there may be a waiting period for this.
Do you remember your BankID password?
This will be the same password you use along with the code unit. You will need it when you use the app. If you have forgotten the password, you can request a new one from your bank. If you have entered the wrong password too many times, your BankID will be suspended. In that case, contact your bank to have your BankID reactivated
If it has been a long time since you last used the code unit, your regular BankID with a password may have expired. You can check this by attempting to log in with the code unit or by contacting your bank. Without an active BankID with a code unit and BankID password, you will not be able to activate the app and may need to order a new BankID certificate from your bank. Please allow some time for delivery, as there may be a waiting period for this.
This will be the same password you use along with the code unit. You will need it when you use the app. If you have forgotten the password, you can request a new one from your bank. If you have entered the wrong password too many times, your BankID will be suspended. In that case, contact your bank to have your BankID reactivated
Download the app
The app can be downloaded from here (requires iOS 15/Android 8 or newer). You can only have the app on one device at a time.
How to activate the app
Once the app has been downloaded, it must be activated. This means that you connect your BankID to the app.
You will receive instructions in the app on how to activate it and there are several ways to activate. You can use a scan of your passport or national ID card. If you are under 18, you can activate the app with the code chip or with the BankID app.
If you have a personal identification number and are a citizen of an EEA/EFTA country, you can make an appointment with the police to get a national ID card.
If you have a foreign passport or ID document, you can scan this in the BankID app. You must have the status "checked" and a valid, machine-readable passport/ID document. Persons who need to update their passport number information or update status, can read more about what to do at the Norwegian Tax Administration.
Please see our instructions for activating the app - there you can see how it works step by step.
How to use the BankID app
- When logging in, choose BankID
- Select the BankID app as your method.
- Approve the notification on your phone. If you have an Apple phone or tablet, you can hold your finger on the notification and approve it without opening the app.
- Enter your BankID password.
How to activate faster BankID
- Open the BankID app and tap on "My BankID" in the menu at the bottom of the page.
- Follow the instructions in the app to activate BankID with facial recognition, fingerprint, or PIN.
If you can't activate BankID with facial recognition, fingerprint, or PIN by following the steps above, you should check if this feature is enabled on your phone or tablet. You can do this in the settings on your phone/tablet.
Advice to prevent fraud: Stop - Think - Verify
Currently, many people are falling victim to fake police calls claiming to help you stop fraud. Don't be fooled; the police will never ask you to provide passwords and codes over the phone. Learn more about how fraud works on the police's website and read our tips on secure BankID usage.