Advice on security

Here are our tips on how to easily keep your BankID secure and recognize attempted fraud. If you're in doubt about something being a scam, take a moment to think and double-check before using BankID.

Secure use of BankID

• Never disclose your BankID information to others, whether they are friends, family, the police, or the bank.
• Scammers who contact you often play on fear and the idea that you're in a hurry. Don't let yourself be rushed; end the call and contact your bank to verify if it's a genuine situation.
• BankID or the bank will never ask you to provide codes and passwords via email or phone.
• Check if you have received emails from the same email address before.
• BankID will never send SMS messages containing links. If you receive an SMS with a link from someone claiming to be BankID, it's a scam.
• It's better to contact your bank one time too many if you suspect fraud than one time too few.
• Use a unique password for BankID. You can use a simple and memorable sentence. Remember that you can use spaces in your BankID password; this will function as a special character.
• Do not approve logins that you did not initiate yourself. If you see a notification without having started a login, decline with "No, it's not me."
• If you have clicked on a link or disclosed your BankID password to someone, contact your bank as soon as possible to stop the fraud attempt.